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Web Support Ticket

A web support ticket is the best option for accessing a website, starting a new website, reporting a bug, or getting a shortened or link.

  • Editing access to a website
  • Creating a new website or lab website
  • Updating the theme to the Web Design System
  • Requesting a new domain name
  • Launching a website
  • Shortening a website URL (
  • Accessing Google Analytics
  • Reporting a bug or issue
    (Note: Current Glitches)
  • Getting general help

Other Quick Links for Web Support Ticket

Not Us Having Fun With Redirects


Add an ! (exclamation mark) at the end of the URL for a totally different destination.

Open Lab

The Web Communication team holds Open Lab weekly.

All are welcome to attend.

Join the Conversation

At least one member of Web Communication will be available to answer questions and direct a discussion. We’re happy to cover anything related to our central services or web-related topics.

  • WordPress 
  • Spine theme
  • Web Design System theme
  • Plugins
  • Taxonomy
  • Search
  • Search Engine Optimization
  • Google Analytics
  • Digital Accessibility
  • Usability

Attend Open Lab

Open Lab hours are held on Fridays from 9:30 a.m. to 11:00 a.m..

Check the weekly Announcement blog post for schedule updates.


Anyone with a email address can join WSU’s Web Slack team.

To join our WSU Web Slack team, go to our Slack Signup page.

Active Channels

  • #general
    The #general channel is a good place to start. Even if you are not sure which channel to use. A majority of people are on this channel. All questions, comments, and resources are accepted and encouraged here.
  • #digital-accessibility
    All things for digital accessibility.
    Have a question? Ask it.
    Have a resource? Share it.
    We are here to support one another and make our digital content and technology accessible.
  • #random
    Drop in to say hi! #random is for randomness, non-work related randomness.

How to use Slack

Become familiar with Slack with this quick start guide from Slack.