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Web Support Ticket
A web support ticket is the best option for accessing a website, starting a new website, reporting a bug, or getting a shortened or go.wsu.edu link.
- Editing access to a website
- Creating a new website or lab website
- Updating the theme to the Web Design System
- Requesting a new domain name
- Launching a website
- Shortening a website URL (go.wsu.edu)
- Accessing Google Analytics
- Reporting a bug or issue
(Note: Current Glitches) - Getting general help
Other Quick Links for Web Support Ticket
Not Us Having Fun With Redirects
- web.wsu.edu/wst
- web.wsu.edu/sos
- web.wsu.edu/ah+
(Add any number of h’s at the end of the URL.) - web.wsu.edu/help
Bonus
Add an ! (exclamation mark) at the end of the URL for a totally different destination.
Open Lab
The Web Communication team holds Open Lab weekly.
All are welcome to attend.
Join the Conversation
At least one member of Web Communication will be available to answer questions and direct a discussion. We’re happy to cover anything related to our central services or web-related topics.
- WordPress
- Spine theme
- Web Design System theme
- Plugins
- Taxonomy
- Search
- Search Engine Optimization
- Google Analytics
- Digital Accessibility
- Usability
Attend Open Lab
Open Lab hours are held on Fridays from 9:30 a.m. to 11:00 a.m..
Check the weekly Announcement blog post for schedule updates.
Slack
Anyone with a wsu.edu email address can join WSU’s Web Slack team.
To join our WSU Web Slack team, go to our Slack Signup page.
Active Channels
- #general
The #general channel is a good place to start. Even if you are not sure which channel to use. A majority of people are on this channel. All questions, comments, and resources are accepted and encouraged here. - #digital-accessibility
All things for digital accessibility.
Have a question? Ask it.
Have a resource? Share it.
We are here to support one another and make our digital content and technology accessible. - #random
Drop in to say hi! #random is for randomness, non-work related randomness.
How to use Slack
Become familiar with Slack with this quick start guide from Slack.