Need Help?

A web support ticket is the best option for access to a website, starting a new website, reporting a bug, or getting a shortened or go.wsu.edu link.

• Editing access to a website
• Creating a new website or lab website
• Updating the theme to Web Design System
• Requesting a new domain name
• Launching a website
• Shortening a website URL (go.wsu.edu)
• Accessing Google Analytics
• Reporting a bug or issue
  (Note: Current Glitches)
• Getting general help

External requests

Open Lab hours are held by the Web Communication team on Fridays from 9:30am to 11:00am.

All are welcome to attend.

At least one member of Web Communication will be available to answer questions and direct a discussion. We’re happy to cover anything related to our central services or web-related topic.

• WordPress 
• Spine theme
• Web Design System theme
• Plugins
• Taxonomy
• Search
• Search Engine Optimization
• Google Analytics
• Web Accessibility
• Usability

Zoom Open Lab

Open Lab is currently through Zoom. Check the weekly Announcement blog post for up-to-date information and a Zoom link.

Subscribe

Get updates on announcements, Open Lab updates, training, and more by subscribing to our posts.

Anyone with a wsu.edu email address can join WSU’s Web slack team.

To join our WSU Web Slack team, go to wsu-web.slack.com and select create an account link or go directly to wsu-web.slack.com/signup.

Active Channels

• #general
  The #general channel is a good place to start. Even if you are not sure which channel to use. A majority of people are on this channel. All questions, comments, and resources are accepted and encouraged here.
• #web-accessibility
  All things for accessibility. Have a resource? Share it. Have a question? Ask it. We are here to support one another and make our websites and content accessible.
• #random
  Drop in to say hi! #random is for randomness, non-work related randomness.