Get Help with your Website
Web Support Ticket
A web support ticket is the best option for access to a website, starting a new website, reporting a bug, or getting a shortened or go.wsu.edu link.
- Editing access to a website
- Creating a new website or lab website
- Updating the theme to Web Design System
- Requesting a new domain name
- Launching a website
- Shortening a website URL (go.wsu.edu)
- Accessing Google Analytics
- Reporting a bug or issue
(Note: Current Glitches)
- Getting general help
Open Lab hours are held by the Web Communication team on Fridays from 9:30am to 11:00am.
All are welcome to attend.
At least one member of Web Communication will be available to answer questions and direct a discussion. We’re happy to cover anything related to our central services or web-related topic.
- Spine theme
- Web Design System theme
- Search Engine Optimization
- Google Analytics
- Web Accessibility
Zoom Open Lab
Open Lab is currently through Zoom. Check the weekly Announcement blog post for up-to-date information and a Zoom link.
Get updates on announcements, Open Lab updates, training, and more by subscribing to our posts.
Subscribe to Web Communication
Anyone with a wsu.edu email address can join WSU’s Web slack team.
The #general channel is a good place to start. Even if you are not sure which channel to use. A majority of people are on this channel. All questions, comments, and resources are accepted and encouraged here.
All things for accessibility. Have a resource? Share it. Have a question? Ask it. We are here to support one another and make our websites and content accessible.
Drop in to say hi! #random is for randomness, non-work related randomness.
How to use Slack
Become familiar with Slack with this quick start guide from Slack.