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Web Support Ticket
A web support ticket is the best option for accessing a website, starting a new website, reporting a bug, or getting a shortened or go.wsu.edu link.
- Editing access to a website
- Creating a new website or lab website
- Updating the theme to the Web Design System
- Requesting a new domain name
- Launching a website
- Shortening a website URL (go.wsu.edu)
- Add a website to Google Analytics
- Accessing Google Analytics
- Add a website to Google Search Console
- Reporting a bug or issue
(Note: Current Glitches) - Getting general help
Use General Help when you’re unsure which kind of support to select.
Other Quick Links for Web Support Ticket
Not Us Having Fun With Redirects
- web.wsu.edu/wst
- web.wsu.edu/sos
- web.wsu.edu/ah+
(Add any number of h’s at the end of the URL.) - web.wsu.edu/help
Bonus
Add an ! (exclamation mark) at the end of the URL for a totally different destination.
Open Lab
The Web Communication team holds Open Lab weekly.
All are welcome to attend.
Join the Conversation
At least one member of Web Communication will be available to answer questions and direct a discussion. We’re happy to cover anything related to our central services or web-related topics.
- WordPress
- Spine theme
- Web Design System theme
- Plugins
- Taxonomy
- Search
- Search Engine Optimization
- Google Analytics
- Digital Accessibility
- Usability
Attend Open Lab
Open Lab hours are held on Fridays from 9:30 a.m. to 11:00 a.m..
Check the weekly Announcement blog post for schedule updates.
Web Accessibility Open Lab
Join us for a once-a-month open lab focused on web accessibility.
Held on the second Thursday of the month from 9:30 A.M. to 11:00 A.M.
Bring your web accessibility questions and problems, or listen to the conversation around web accessibility.
Slack
Anyone with a wsu.edu email address can join WSU’s Web Slack community
Go to our Slack Signup page to join our WSU Web Slack community.
Active Channels
- #general
The #general channel is a good place to start. Even if you are not sure which channel to use. A majority of people are on this channel. All questions, comments, and resources are accepted and encouraged here. - #digital-accessibility
All things for digital accessibility.
Have a question? Ask it.
Have a resource? Share it.
We are here to support one another and make our digital content and technology accessible. - #random
Drop in to say hi! #random is for randomness, non-work related randomness.
How to use Slack
Become familiar with Slack with this quick start guide from Slack.